About Us:
Join the leading edge of integrated health as a member of our team at the Midwest's premier medical clinic and medspa, where traditional medicine meets the latest in wellness and beauty innovations. We are committed to delivering extraordinary care and personalized services. Our growing clinic is looking for a compassionate, skilled Medical Receptionist who is eager to support our mission and contribute to our community's health and well-being.

The Role:
As a Medical Receptionist at our clinic, you become the welcoming face and supportive backbone that ensures our operations flow seamlessly and our patients feel cared for and valued. This role demands a blend of medical office expertise, a patient-centered approach, and a passion for contributing to a holistic healthcare environment.

Key Responsibilities:

• Efficiently manage a multi-line phone system, providing friendly and informative assistance to patients and prospective clients.
• Utilize a patient-oriented approach to discuss our clinic's unique integrative programs and services.
• Warmly welcome and check in patients, ensuring all personal and health information is captured accurately and respectfully.
• Process payments and handle financial transactions with accuracy, maintaining meticulous records.
• Communicate with patients and potential clients through email, upholding a standard of professionalism and confidentiality.
• Adhere to strict confidentiality protocols, respecting patient privacy in line with HIPAA and other regulations.
• Assist patients in understanding and selecting appropriate wellness supplements, offering expert advice.
• Perform various administrative duties with a proactive and detail-focused attitude, adaptable to the dynamic needs of the clinic.

Ideal Candidate:

• Experienced medical receptionist.
• A professional, detail-oriented individual who excels at multitasking and thrives in a fast-paced healthcare setting.
• A team-oriented communicator with outstanding interpersonal skills, capable of nurturing relationships with patients and colleagues alike.
• Proficient in Office 365 (Outlook & Word) and experienced in using Electronic Health Records (EHRs).
• A compassionate individual, comfortable assisting a diverse range of patients, including children, the elderly, and those with special needs.

Benefits:

• Competitive salary with a commitment to your professional development.
• A dynamic and nurturing work environment supportive of growth.
• A chance to be part of a team that values your contributions and encourages you to grow alongside the clinic.

This Job Is Ideal for Someone Who Is:

• Dependable, with a natural reliability.
• People-oriented, finding joy in engaging with others.
• Adaptable and flexible, capable of adjusting to various tasks with ease.
• Detail-oriented, with a meticulous eye that catches the small, important details.
• Driven by achievement, setting and surpassing high standards.
• Independent, thriving in situations that call for initiative.
• Creative, always ready to bring new ideas to the table.
• Able to handle high-stress situations with grace.

Application Instructions:
Please forward your resume and a personalized cover letter explaining why you are a perfect fit for this role. Your cover letter should showcase your unique qualifications and how they align with our mission and the specific needs of this role. Note that benefits eligibility may involve a waiting period, and this position does not support remote work. Benefits are available exclusively to full-time employees.

Embark on a rewarding career journey where your commitment and contributions are highly valued, paving the path for both personal and professional growth. Join us in fostering a healthier, happier community.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Medical office: 2 years (Required)
• Customer service: 2 years (Required)

Ability to Commute:

• Waukesha, WI 53186 (Required)

Work Location: In person